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Client resources

Wakili Link: frequently asked questions

Straight answers on accounts, fees, verification and confidentiality. If your question is not here, send us an enquiry and we will reply within one business day.

How the platform works

We connect clients with independent, verified advocates across Kenya. You create a client account, complete your profile, submit a short inquiry describing what you need, and we match you with suitable advocates who can accept or decline the referral. We are a technology platform, not a law firm — the advocate you engage provides the legal advice and representation.

Individuals, founders, companies and public bodies looking to engage an advocate in Kenya. Registration is free; a KES 1,000 subscription (30 days of access) unlocks advocate discovery and inquiry submission once your profile is complete.

Create a client account, complete your profile, and pay the KES 1,000 subscription. You can then submit an inquiry describing your legal requirement, and we match it with advocates whose practice areas, location and availability fit. Each matched advocate can accept or decline.

Yes. Advocates on the platform practise across multiple counties and courts. When you submit an inquiry you can specify your location, and matching takes it into account.

Fees & billing

It covers your access to the platform’s client features — advocate discovery, inquiry submission and referral matching. Each payment gives 30 days of access, and you renew only when you need it — nothing is charged automatically. It is not a payment for legal advice; the professional fee for any legal work is agreed separately, directly with the advocate you engage.

Advocates set their own professional fees and terms, and you agree them directly — the platform does not set or cap advocate rates. A 5% platform fee is calculated on whatever professional fee you agree, and shown to you before the engagement is confirmed.

No. The only charges to you are the client subscription (KES 1,000 per 30 days of access) and the 5% platform fee on the professional amount you agree with your advocate. The separate 10% referral fee is paid by the advocate, not added to your bill. See the pricing page for a worked example.

Advocates

Every advocate registers with their bar admission details and supporting documents, and our vetting team reviews standing, practising certificate status and professional history before approval. Only approved advocates become eligible to receive referrals.

Matching is based on the practice area, location, availability and language you specify in your inquiry. You will see the profiles of advocates matched to your inquiry and can discuss your requirement with them before deciding whether to proceed.

Visit the For Advocates page to see how registration, verification and referrals work, including how the platform and referral fees are structured. Approval is not automatic — every application is reviewed before an advocate becomes eligible for referrals.

Client account

Once your subscription is active, you can search advocates by practice area, location and language, submit inquiries, track referrals, and message advocates you are matched with — all from your account.

Yes. Access is protected by individual logins, all traffic is encrypted, and every action on sensitive data is logged. Advocate discovery and inquiry data are only ever visible to signed-in, subscribed clients — never to the public internet.

Privacy & confidentiality

Your inquiry is only shared with the advocates matched to it as part of the referral process. It is never published publicly or made visible to unmatched advocates.

Once you engage an advocate directly, communications for the purpose of legal advice are protected by legal privilege and the advocate’s own professional duties of confidentiality. The platform’s role is limited to the introduction — we do not access the substance of your legal matter once you are working with your advocate.

Still have a question? Contact us or book a consultation.

Ready to find an advocate?

Create a client account and tell us what you need. We acknowledge every inquiry within one business day.